Shipping and Delivery

Estimated Arrival Time = Production Time + Shipping Time 

Clair Davu offers FREE Express Post shipping Australia-wide on all orders. Packages are sent via Australia Post in Express Post Parcels. You will receive a confirmation email from Clair Davu with your order number and details to confirm that your order has been placed.

Please allow up to 1-2 business days for your funds to be processed prior to dispatch. You should receive your order in approximately 3-7 business days if it is in stock.

If you have ordered a “PRE-ORDER’ item it may take 4-8 weeks before we can dispatch it to you.

Once your order has been dispatched, you will receive an email with Australia Post tracking information. If you have not received an email it’s possible we have an incorrect email address for you. Please contact us with your Order Number to check the status of your order.

To guarantee delivery, we recommend your parcel be sent to an address where there will be someone to receive it between 9.00am – 5.00pm. Your order will require a signature upon delivery by Australia Post. If no one is at the specified address when delivery is attempted, Australia Post will leave a card directing you to your local Post Office for collection. Please ensure a quick pick up to avoid the goods being sent back.

Please note that Clair Davu is not responsible for any delays caused by Australia Post, especially during high-volume seasons. Please note that all delivery times are estimated. Clair Davu does not guarantee delivery dates.

PLEASE NOTE:

 For all “PRE-ORDER’ items it may take 4-8 weeks before we can dispatch it to you.
 
Rush orders are available on all “PRE-ORDER’ and IN-STOCK
items, however, they will be subject to an additional fee.

Deliveries will not be made to Post Office Boxes (PO Box).